In May of 2013 I came home at 7pm to find water running out of my house! Turns out the dishwasher line had burst, flooding the downstairs. After a quick look online, I found Restoration Plus.
Daniel responded within 20 minutes to my house. He and his crew moved quickly to protect my furniture and extract the water that had completely covered the floor. They worked most of the night to remove the saturated base trim and drywall. Then they set up equipment to dry the affected areas.
I was very happy to see how professional and knowledgeable Daniel was. He truly took care of all the details and made sure I was always informed of what was happing in my house. He worked with my insurance company to ensure that everything would be covered and assisted with coordinating all the paperwork. Unfortunately due to the amount of water my kitchen cabinetry and most of the flooring had to be removed, so I decided that I would take this opportunity to remodel the kitchen and install new flooring throughout the downstairs. I learned that Restoration Plus is a full service Restoration company that can also handle the rebuild process.
After interviewing 3 contractors, I went with Restoration Plus for the reconstruction process as well, because Daniel was so excellent with remodel ideas and spending extra time with me during the bidding process. I was sure that Daniel would do a great job building my dream kitchen. I'm extremely pleased with my decision. Daniel and his crew did an awesome job. They were professional, responsible and reliable. Daniel was always available to address any of my concerns. He responded very quickly to any call or email. This is a great company that I would recommend to anyone having water damage problems or are looking to remodel their home. It is not very often you can recommend a contractor, yet I can happily recommend Restoration Plus.
Had an emergency leak at our office and Restoration Plus came in right away and got started. Daniel understands small business and tried to disrupt business as much as possible working odd hours AND getting the job done right. He worked with the insurance company, his estimates were right on and even helped me understand what the insurance was going to cover. He makes sure that the work done is done right, gets things tested and if not done up to standard, gets it going again till it's all good and safe. No high pitched sales to upgrade and is honest about what materials are being used. Trust is a big deal and we have worked with him 3 times now with different projects and I have no problem leaving him with the keys.
We had a dishwasher fail and leak water all over our kitchen. It ruined some drywall and some cabinets. My insurance agent made it seem like this wasn't covered. Daniel came in and gave a great and very professional survey of the situation and said he would help me work with the insurance company. They did an awesome job drying everything, repairing all of the ruined parts, and working with the insurance company. They are pleasant to work with and very thorough. In the end the insurance paid for everything and we have our kitchen back to normal. Completely recommend these guys!
We had a flood from a failed pipe that was behind a wall in our kitchen. Daniel and Branham responded immediately, found the source of the leak and called in a plumber the same day! They dried out the walls, repaired them and the ceiling and had it all repainted to match. To top it off they met with the insurance adjuster for us. I highly recommend Restoration Plus for their professionalism, promptness and attention to detail. We have since referred them to friends who have had the same superb results.
My Sunday morning was ruined by my water heater which had ruptured during the night. Hot water had been spewing out for a few hours and had totally soaked the garage drywall enclosure which it was set in. Unfortunately the shutoff valve failed and I had to get a plumber to come switch it off. After the leak was fixed, I called Restoration Plus since they were local to N County. Daniel answered my phone call came right over. Daniel explained what I could expect in terms of damage and repair and also took the time to show me how he measured the moisture levels in my drywall.
He started right away and worked all afternoon till about 8:45pm on a Sunday night to mitigate the damage and start drying the soaked areas. Over the next few days the work was completed and Daniel was timely and explained each step along the way. He helped me work with my homeowners insurance and worked directly with the agent assigned to my claim.
I was impressed with the work performed by Restoration Plus. Daniel made this headache better by communicating clearly from the beginning, following through on what he promised and doing excellent work. He even gave me a folder to keep all of the paperwork organized from the minute he started the job. The garage now looks even better than before the water damage. He repainted two entire walls which had been color mismatched from when we purchased the home as part of the restoration. He accommodated our busy schedule, our unruly doberman puppy and rushed to finish in record time so we could put the new water heater in.
It's uncommon to find this level of ethic, clear communication and attention to detail in repair/restoration work. I would highly recommend them to anyone who needs this type of work done. Great job!
I would give this company 10 stars if I could. We had a flood in our laundry room and they came out the next day. Very friendly, personable and concerned to do the right thing for us. They showed us how the cabinets were wet and some of the baseboards. They only ripped out what they felt needed to be and didn't over do it because it would need to be put back together once the room was dry. They set up a dehumidifier and it ran until the room registered dry in all areas. When it was considered okay they had the crew come in and put back dry wall, cabinets and paint. It all looks better than new. We have had other restoration companies in the past but this is the ONLY company I will call out if we ever encounter another problem that requires their service.
Can't go wrong with these folks very honest and above board and reasonably priced..
Restoration plus just helped our family with flood in our house. Daniel and his team where quick to respond and worked late into the night on the damaged areas of our home! Every step of the way Daniel and Branham kept us informed with educated clear answers. After cleaning up flood damage we had restoration plus repair and remodel our home!
They are professional, educated, hardworking and dedicated to their business! We are more than pleased with our results and would refer restoration plus and their excellent work!
These guys are amazing! I had a flooding accident in my apartment that I had caused and they showed up the same day it happened. They were understanding of my financial situation and being a single adult, my income is not a lot, so they were willing to work with me on doing a payment plan and also reduce the cost of what they did a little bit. They definitely value their customers. I definitely recommend them if you are in need of restoration of any kind. Their hours are great, so you can always depend on them to show up at your door at any time you need them. Also they are very nice and genuine guys. Thank you Daniel and Branham for everything!
I don't post much but had such a good experience I wanted to share. I represented a corporate client's vacant home that had a water leak while the home was in escrow. Such an event causes tremendous stress due to the number of people involved: buyer, seller, lender (expiring rate lock) - the number of challenges are too long to list. Daniel and Branham were referred to me through a friend. To say I am pleased is an understatement. They went above and beyond to make sure the work was completed on-time and with high quality finishes. They worked after hours, early morning and on the weekend to make sure deadlines were made. Cannot say enough. Should anyone have questions, please message me personally.
Highly recommend! Was dealing with an apartment issue and Branham could not have been more helpful and very fair in pricing. The issue was dealt with, and resolved, in less time than I could have even imagined. Thank you so much Branham and Daniel - so glad I found you!
I noticed that my baseboard had brown water marks on it and my laminate floor was buckling in spots. In talking with a friend they recommended calling Restoration Plus, which I did. Daniel came out right away and was very professional, he explained everything to me clearly, showed me where the damage was and educated me on what needed to be done. We ended up opening up the wall and found a leaky pipe, which we had a plumber come out and fix. Restoration Plus then setup their fans and dryout equipment and had the place dried out within a couple days.
Once he confirmed everything was dry he replaced the flooring, drywall and baseboard. Not only did he paint the one wall where the damage was, but he painted the whole room so everything would look uniformed.
I hope I don't have another leak as it is a bit of a disruption to daily life, but I'm so glad that I called Restoration Plus and would highly recommend them to anyone who has an emergency flood, water damage, mold or notices weird discoloration around their house like I did.
My house had a slab leak that flooded the entire house. Daniel came as soon as I called him, completed his estimate, and sent it to my insurance the next day. His promptness and ability to work with the insurance estimator to address all my claims was truly outstanding. He represents and looks out for the interests of his clients in everything he does.
He also was very considerate and courteous in dealing with my tenant in scheduling the work within the requested time frame. My calls and e-mails to him were always returned promptly. Daniel and his team did an excellent job on restoring the house, with all damage from the flooding completely gone. I would strongly recommend Daniel and his team for any type of restoration or remodeling work.
You did a truly FANTASTIC job for my wife and me with our recent leak situation! You headed off a disaster in the making!
We have been home owners for many years, and have worked with many companies and many contractors. Nobody - EVER - has been more conscientious and more detail oriented that you - and we have worked with many excellent professionals, including on several major construction projects. These include a 15,000 sq. ft. commercial building, a recording studio with fully-floating walls, floor and ceiling, several office buildouts, and various home additions and improvements.
Daniel, please use us as references. I would be personally delighted to speak to anyone about your qualifications, hard work ethic, and performance at the very highest level of quality. You are A+++.
Kemp and Esther
R. Kemp Massengill (Veteran)
CEO & Quality Assurance Director
I had an emergency leak over a weekend and Restoration Plus came out immediately. I have been very impressed with their service from beginning to end and would definitely recommend them to anyone. They are very professional!
The water leakage was found during the escrow process. It was discovered during a stressful time and I needed someone who can do the job well and also within the time frame I needed. I called few companies. Daniel' s professionalism and experiences with working insurance truly stands out. He not only dried the bathroom but also helped tremendously with the insurance claim process. He also worked hard to finish the restoration and rebuild of the bathrooms on time for my open house.
Daniel and his team did a clean and professional job on restoring and putting back the bathroom beautifully. He also worked with my budget to help rebuild the bathroom with modern looking vanities. I am very impress with his professionalism and excellent customer services. I truly feel that he is looking out for the best interests for his clients.
I had water flooding in my house, Restoration Plus was on the job in less than an hour. Their professionalism was outstanding, they kept the area contained and the disturbance to the house was kept to a minimum. They went out of their way to help me with insurance matters and kept costs down.
If you want reliable, quick and cost effective service for your water leakage issues, call Restoration Plus now! I have known the owners personally for some time and they are highly professional and without a doubt, the best at what they do. I highly recommend Restoration Plus.
My name is Karl G I have worked with Restoration Plus on several occasions and I can say that their cost are fair with the industry and there service is second to none. These guys are fast at what they do and that is to correct a major problem at your house or place of business with efficiently and speed. I highly recommend Restoration Plus for any job that you may have they will get you all put back together just like new !!!
I have been involved with Daniel meeting with him on a weekly basis for over a year and have learned a lot about his business. His ethics, personality, incredible response times and quality of work are what I look for when I refer my clients to his company. I have seen the work of his professional crew and would highly recommend him as someone you can trust to work in your home.
I have been in carpet cleaning business for many years and I have seen Restoration plus job at different locations. I realized they are very professional, detail oriented and according to the owner of the work very punctual and friendly. I really recommend Restoration plus to whoever needs their services.